About Us

Since our inception in 1993, we have been among the largest online traders in the area of toners, inks and printer cartridges in the UK. We have successfully raised the bar with regards to quality, price-performance ratio and efficient logistics. TonerPartner supplies end customers and specialist dealers with office materials on a daily basis – we have also received multiple awards as the UK`s largest toner and printer accessories specialist.

TonerPartner - competence for toners and inks

Printer accessories are our passion – with all its exciting facets. In more than 20 years of trading, we have developed into a declared specialist for toners and inks for a great variety of printing systems, were able to steadily expand our know-how, and build a thriving and efficient online trading platform. The needs of our customers are at the forefront of everything we do, and their satisfaction is our yardstick.

Our claim: excellent products and comfortable service

We don’t just see ourselves as an online shop that offers you as our business partner an option to find and order the right ink cartridge or a matching toner cartouche for your office equipment. We feel that an attractive and clearly structured selection of printer accessories should be a matter of course – an attitude that has allowed us to establish ourselves in the market over the past 20 years, and assisted us in accumulating a million-strong satisfied customer base. We are grateful for that trust, and in return offer support and assistance with a competent telephone and customer service whenever you feel unsure or have any questions. In addition to the shop platform, our website offers plenty of interesting information and facts about inks, toners, and printer cartridges from a variety of manufacturers. You will also find manuals and hotline information for the various brands if you ever run into trouble with your office equipment – after all: we are your all-round partner in the area of printing.
 

Our Vision: Premium quality printing at optimised prices

High quality prints don’t have to be expensive – that at least is our opinion. Of course we also offer all brand products in the area of toners and inks at competitive prices – that, after all, is our core competence. When choosing the items you need, you will also notice compatible alternatives on offer, marked in green. Why would we do such a thing, which effectively cuts our own profits? Our company philosophy is systematically geared towards sustainability. Based on the one hand on many years of constructive collaboration with our partners, and on the other on the mindful and economic use of natural resources. That is why it is very important to us to offer refill toners and low-cost refill ink alternatives, which of course represent absolutely no drawbacks in terms of quality. We understand that a move away from brand manufacturers is accompanied by doubts and quality as well as technical concerns – please contact us directly and allow our competent and highly motivated team to assist you and ease your way.
 

Our strategy: comprehensive quality management and direct customer dialogue

Your satisfaction regarding our offering guarantees our success. That is the basic premise on which we build. We don't just want to reliably and quickly supply you with top quality, low-cost products – our claim goes a lot further than that. As your partner, we see ourselves as a service provider, who can assist you with any questions or issues on the topic of printing. We offer plenty and varied information, authentic use cases and periodic blog posts to invite you to participate directly in the quality assurance measures for our company. Please let us know if you feel we could improve or optimise any area, of if you would like to know more about specific topics that are important to you. We know how important reliability and quality in print technology are for the smooth running of business and private processes, and are happy to offer our competence and many years of experience for your assistance – as your TonerPartner.

 

TonerPartner in moving pictures

 

 

Our Logistics Centre

 

We offer:

 

• Competence and experience since 1993 – always for the benefit of our customers.

• TonerPartner.co.uk offers a comprehensive and unrivalled range of toner and ink products.

• We provide an all-round service to suit your exact requirements and wishes.

• 24h delivery without surcharge. In stock goods ordered before 5:00 pm will be dispatched the same day and will generally reach you on the next working day. We dispatch shipments daily from Monday to Saturday 2:00 pm.
  Free shipping any order value over £99
   

• Save up to 80% at TonerPartner.

• 3 year warranty on all toner products.

• Goods exchanges are quick and uncomplicated. And we offer a “Money Back” guarantee.

• No commitment on your part. You can choose freely and can order as a guest user.

• We keep our promises. Our customers are important to us: We don’t believe in call centres. We offer proper customer service locally, with colleagues who know what they are talking about and can assist our customers competently.

Your feedback is important to us

Would you like to tell us what you think? Do you have some suggestions for improvements? Please write to us: customerservice@tonerpartner.co.uk. Your feedback will help us to improve even more and is very welcome!